Privacy Policy

At DUBICORE (operated by DUBIDOX), we respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website or use our software as a service (SaaS) platform, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our SaaS platform, including:

• Customer Data: Account names, email addresses, billing addresses, and payment information required to maintain your DubiCore subscription.
• End-User / Employee Data: As a business operating system (HR, Payroll, Assets, etc.), our Customers input data about their employees or end-users. DubiCore processes this data strictly as a Data Processor acting on behalf of the Customer (who is the Data Controller).
• Usage Data: Information automatically collected as you navigate through the site, including IP addresses, browser types, log data, and telemetry data regarding the usage of our modules.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the DubiCore platform and its modules.
• Process transactions and send related information, including invoices and Payslip Portal notifications.
• Monitor and analyze trends, usage, and activities in connection with our services to prevent technical errors and ensure high uptime.
• Respond to your comments, questions, and customer service requests.

3. Data Sharing and Disclosure

DubiCore does not sell, rent, or trade your Personal Information or your employee data to third parties. We only share information in the following circumstances:

• Sub-Processors: With trusted third-party service providers (such as AWS/Cloud Hosts, payment processors like Stripe) who perform services on our behalf.
• Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation globally.
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

4. Data Processed on Behalf of Customers

As an HR and operations platform, our Customers submit sensitive information regarding their employees. Customers are fully responsible for obtaining the necessary consents from their employees to input and process this data. DubiCore will solely process this data in accordance with our Customer's instructions and the Terms of Service.

5. Data Security

We take security very seriously. We use commercially reasonable physical, managerial, and technical safeguards (including PIN-protected endpoints, SSL encryption, and isolated cloud instances) to preserve the integrity and security of your personal data. However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. If you are an employee of a DubiCore Customer, please direct your privacy inquiries to your employer (the Data Controller). If you are the Customer account owner, you can update your information directly within the DubiCore admin dashboard or by contacting us.

7. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, please contact us at:

Email: legal@dubidox.com
Website: dubidox.com